First-time withdrawals/no saved addresses

You’ll need to add an address before you can withdraw crypto. Here’s how:

If you don’t have 2FA enabled:

• You’ll be prompted to enable 2FA before you can proceed with your withdrawal.
• To set up a 2FA authenticator app, follow these steps.

If you do have 2FA enabled:

1. Go to ‘wallet’ > ‘withdraw’ and choose your asset.
2. Select ‘add address’.
3. Enter the details:
4. Crypto
5. Network
6. Name (to label and recognise the address)
7. Address
8. Tag/memo (if required)
9. Authorise your deposit address using an email OTP, SMS OTP and an authenticator code 
10. Click ‘submit’ to add your new deposit address. 
    Once approved, you’ll return to the withdrawal screen to continue.

Withdrawing when you already have saved addresses

1. Go to ‘wallet’ > ‘withdraw’ and choose your asset.
2. Select an address from your address book.
3. Choose the network, enter the amount and select withdraw.
4. Slide to confirm your withdrawal.
5. To complete your withdrawal, authorise using:

• Email OTP, SMS OTP and an authenticator code (2FA)

      6. Click ‘submit’ to see your withdrawal details.

Crypto withdrawal fee & Minimum withdrawal amount