When you make a crypto deposit, you may be asked to provide additional information about the exchange or platform the crypto was sent from. This is part of our Travel Rule requirements.

Follow these steps to complete the required information:

Step 1: Select your deposited cryptocurrency

• Log in to your Pepperstone Crypto account via the website.
• Find the cryptocurrency you deposited, such as BTC, and click the three vertical dots (⋮) next to the token.

Step 2: Select "Deposit BTC"

• Select Deposit BTC

Step 3: Verify your pending deposit

• Locate your pending deposit and click Verify on the right.

Step 4: Provide the required information

• You will see a "We need more information" prompt.
• Select Exchange or Platform.

Step 5: Select the exchange or platform

• From the dropdown list, select the exchange or platform you used to send the crypto deposit.

Step 6: Submit your information

• Once you have selected the exchange or platform, click Submit.

Step 7: Verification

• We will verify the information provided as part of our Travel Rule checks.

Step 8: Deposit credited

• Once the required checks have been completed successfully, your crypto deposit will be credited to your Pepperstone Crypto account shortly.