To verify your account, you'll need to provide a valid government-issued identification document.
Accepted ID documents
If you have Australian-issued identity document
You can use one of the following:
- Australian Passport + Selfie Photo
- Australian Driver’s License + Selfie Photo
If you are a foreign national living in Australia
If you do not have an Australian passport or Australian driver’s licence, you may use:
- A valid Foreign Passport + Selfie Photo
To be eligible, you must be an Australian resident and a foreign passport must be accompanied by a relevant, valid visa with more than three months remaining before expiry at the time of submission.
Document requirements
To pass verification, your identity document must:
- Be valid and not expired
- Clearly show your full name, date of birth, and photograph
- Clearly display your passport number (if submitting a passport)
- Be a clear, readable image of the original document
- Not be cropped, edited, or altered
- Photocopies, screenshots, or edited images will not be accepted.
Screenshots in PDF format are not accepted
All submissions are subject to review and approval by our review team. We may request additional documents depending on your application.